Terms and Conditions

 

Shipping Details

We ship via EMS World by Thailand Post. We calculate the shipping cost based on the weight and volume of your purchase.

Please order at any time.

Allow a maximum time of 72 hours for processing prior to shipment. Depending on your location, we will ship the plants on a certain day to avoid transit time during weekends or holidays. If you have any questions or comments please feel free to contact us at metta.homegarden@gmail.com

 

Cancellation Policy

Orders are processed the next day, and usually cannot be modified/canceled. However, in case you want to modify/cancel an order, you can reach us at +66 81 959 9699. If the order has not been prepared or is not out for delivery, we will try to modify/cancel the order for you.

If the order has already been dispatched, it cannot be canceled/modified and you will be charged for the order.

A full refund for cancellations is allowed if made 24 hours prior to the scheduled dispatch date.

Offline refund is credited once the customer shares the bank details post which it takes 5-7 working days.

 

REFUND and reTURN POLICY

What makes us different is the passion and the attention to detail on all we do here at Qdyckia Shop. We are confident in the quality of our products. That’s why all our plants have a 100% satisfaction guarantee.

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

You can return a product for up to 14 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging.